To better understand why Securus Technologies is an officers most trusted resource, you need to know why officers needed this technology in the first place. I am currently employed in a Florida state prison, and I know first-hand how volatile working conditions have become inside a crowded jail. As each year passes, I have seen violence escalate to the point these inmates feel like they are running the facility and not the other way around.
The reason we decided to reach out to Securus Technologies is because the recent explosion in drugs use in our jail has given the inmates an unfair advantage. These inmates get high, then they attack other inmates or officers and make it very difficult to gain control of the situation without anyone getting hurt. If we could somehow slow down or stop the flow of illegal drugs into the jail, we would then be in a better position to take back control.
Securus Technologies is responsible for creating a call monitoring system that is changing the way that officers are able to monitor jail activity. In the recent past, officers would be stuck in a small room having to manually listen to the inmates on the phones. Now, the Securus Technologies system gives us the chance to get back on the front-lines while the LBS software is scanning each call for any mention of drugs, weapons, or contraband.
Here is how the monitoring system is able to help in real-time. The LBS software alerted us that an inmate was trying to get his family to sneak in a few bottles of prescription medication to him. Had we not intercepted that guest and confiscate those drugs, they would have been sold inside to inmates, many would have had reactions and acted out, putting everyone at risk of getting harmed.